We decided to upgrade our kitchen this year as we had plenty of time at home to manage the project! But being new to the area, we did not know which company to choose.
We opted for three quotations – two from the most widely known suppliers (beginning with ‘W’) 🙂 and then we ‘Googled’ local family businesses. Panelven Kitchens have a very good set of reviews and so we invited them to quote. When Jason (the designer) came, he did not say much but asked a few questions and we wondered what design he would come up with. Within two days, we had an amazing design produced that gave a true vision of what we could expect. We only wondered whether we would be able to afford it (we had no price at that time). Having then contacted the other two providers we awaited their proposals. The prices were all around the same (very surprisingly) because without any question, Panelven were notably more professional, helpful, prepared, timely and very pleasant to deal with. In fact, Panelven were not the most expensive despite having a far superior product and so it was an easy decision to go ahead.
Wow – what a great experience it has been! Nick took ownership of the fitting and could not have been more attentive to the details; watching him at work was a real education! Everything had to be exact and it was – the kitchen was installed exactly on time and with no fuss. The site was left immaculately clean and tidy every day and we were kept informed of next steps constantly. In the Panelven office, Kerry was a terrific help! I was not the easiest customer when I changed my mind on a couple of items, but Kerry was supremely professional and managed my requests without fuss and definitely went the extra mile to ensure our complete satisfaction.
In summary, Panelven is THE kitchen company to choose. A first-class planning service, top-notch quality products, (be sure to check items like drawer runners as ‘Blum’ are simply the best), an admin and support to be proud of and a fitting service that was outstanding in all aspects.
To say we are delighted is an understatement! You can see in the attached pictures what the old kitchen looked like along with some of the shiny new one.
If you need a new kitchen, I cannot recommend this company highly enough.
